top of page

Terms & Condition

Welcome to Rooh and Radiance ("we," "us," or "our"). These Terms and Conditions govern your use of our website [Website URL] (the "Site") and your purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy, which is incorporated herein by reference. If you do not agree to these terms, please do not use our Site.

2. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of our perfumes and attars. However, we do not warrant that product descriptions, images, or other content on our Site are complete, reliable, current, or error-free.

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, to supply only part of an order, or to discontinue products at any time without notice.

  • Age Restrictions: You must be of legal age to purchase perfumes and attars in your jurisdiction. By placing an order, you represent that you are of legal age.

  • Personal Use Only: Products purchased from our Site are for personal use only and are not intended for resale.

3. Orders and Payment

  • Order Acceptance: Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.

  • Pricing: All prices are stated in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without notice.

  • Payment: We accept the payment methods as described on our website. You agree to provide accurate and complete payment information. You authorize us to charge your chosen payment method for the total amount of your order, including product prices, shipping fees, and applicable taxes.

  • Cash on Delivery (COD): If you choose COD, you agree to pay the delivery agent the full order amount in cash upon receipt of the products.

  • Order Confirmation: Upon acceptance of your order, we will send you an order confirmation to the email address you provided.

4. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for detailed information about our shipping practices, delivery times, and shipping costs.

  • Delivery: We will make reasonable efforts to deliver your order within the estimated delivery time. However, we are not responsible for delays caused by events beyond our control, such as carrier delays, natural disasters, or other unforeseen circumstances.

  • Risk of Loss: The risk of loss and title for products purchased from our Site passes to you upon our delivery of the products to the carrier.

5. Returns and Exchanges

  • Return Policy: Please refer to our Return Policy for detailed information about our return and exchange procedures.

  • Conditions: Returns and exchanges are subject to our Return Policy and may be subject to certain conditions, such as the products being unused, in their original packaging, and within the specified time frame.

6. Account Creation

  • Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Account Accuracy: You agree to provide accurate and complete information when creating your account and to update your information as necessary.

  • Account Termination: We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a breach of these Terms and Conditions.

7. Intellectual Property

  • Ownership: All content on our Site, including but not limited to text, images, logos, trademarks, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Site for your personal, non-commercial use.

  • Restrictions: You may not modify, copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content from our Site without our prior written consent.

8. User Content

  • User Submissions: Any content you submit to our Site, such as reviews, comments, or other materials ("User Content"), will be considered non-confidential and non-proprietary.

  • Content License: You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in any media.

  • Content Responsibility: You are solely responsible for your User Content and represent that you have the right to submit it. You agree not to submit any User Content that is unlawful, harmful, defamatory, obscene, infringing, or otherwise objectionable.

  • Content Removal: We reserve the right to remove or modify any User Content at any time for any reason without notice.

9. Prohibited Conduct

You agree not to:

  • Use our Site for any unlawful purpose.

  • Impersonate any person or entity.

  • Interfere with the operation of our Site.

  • Attempt to gain unauthorized access to our systems.

  • Transmit any viruses or other harmful code.

  • Collect information about other users without their consent.

  • Engage in any conduct that violates these Terms and Conditions.

10. Disclaimer of Warranties

  • "As Is" Basis: Our Site and all content, products, and services provided on or through our Site are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

  • No Warranties: To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

  • Site Availability: We do not warrant that our Site will be uninterrupted, error-free, or secure, or that any defects will be corrected.

  • Product Authenticity: While we strive to provide genuine products, we do not provide an absolute guarantee on the authenticity of the products.

11. Limitation of Liability

  • Exclusion of Liability: To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for lost profits, loss of data, or business interruption, arising out of or in connection with your use of our Site or the purchase of products from us.

  • Limitation of Liability: Our total liability to you for any claim arising out of or in connection with your use of our Site or the purchase of products from us will not exceed the amount you paid for the products in question.

12. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Site, your User Content, your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

13. Governing Law and Jurisdiction

These Terms and Conditions and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. The courts located in [City, State] shall have exclusive jurisdiction to adjudicate any such disputes.

14. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not be deemed a waiver of such right or provision.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Return Policy, and any other policies or guidelines posted on our Site, constitute the entire agreement between you and us relating to your use of our Site and the purchase of products from us.

17. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. We will post any changes on our Site and update the effective date. We encourage you to review these Terms and Conditions periodically. Your continued use of our Site after the posting of any changes constitutes your acceptance of the revised Terms and Conditions.

18. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Rooh and Radiance

[roohandradiance@gmail.com]

[8369793354]

Customer Testimonial

Tanya: "I'm so impressed! I received a real, original perfume from Rooh and Radiance. It's a luxurious experience without the high cost!"

Priti: "I was a bit skeptical about buying perfume online, but Rooh and Radiance delivered! I got an authentic attar at such a great price. I'll definitely be a repeat customer."

Ruksar: "Finally, a place where I can get genuine attars & perfumes without breaking the bank! Rooh and Radiance offers amazing quality of products. Thank you!"

Soniya: "I'm very particular about the authenticity of my perfumes, and Rooh and Radiance exceeded my expectations. I received a real, original perfume. Highly recommended!"

Joy: "I'm thrilled with my purchase from Rooh and Radiance! I received a beautiful, authentic perfume, and the price was so pocket-friendly. It's a win-win!"

Vijay: "As someone who appreciates genuine attars, I was delighted with the quality and price at Rooh and Radiance. Truly original products. Thankyou!"

Rohit: "I've been searching for a reliable source for authentic perfumes, and Rooh and Radiance is it! I received a real perfume, thankyou for your service."

Adil: "Rooh and Radiance offers genuine, original perfumes at prices that are accessible to everyone. I'm very happy with my purchase and will be recommending them to others."

Top Brands

YSL

Paco Rabanne

Gucci

Diptyque

Tom Ford

Hermès

Chanel

Dunhill

Dior

Versace

Giorgio Armani

& many more.....

​

Customer Service

  • Instagram
  • Facebook
  • Youtube
  • Whatsapp

© 2025 by Rooh and Radiance

bottom of page